Improving Health Care & Patient Satisfaction with Proper Signage
Running a hospital is no easy task, and your number one priority is always creating the best possible patient care experience. While there are countless factors that contribute to this overall experience, one way to help patients feel more at ease and happier with their visits than ever before is through proper signage. Below, we will take a look at a few of the ways professional signage can be beneficial for both your business and your patients.
Help Patients Find Their Way Quickly & Easily
A health visit can be a stressful experience regardless of the purpose of the appointment. Signage, including wayfinding and digital displays, are excellent ways to help visitors feel welcomed as soon as they enter your facility. That signage can also help immediately direct them to the proper place, cutting back on confusion and worry for your patients.
In large offices, maps can help patients identify where they are, and where they need to be, speeding up the process of finding the correct location and ensuring that both you and your patients remain on schedule.
Optimize Your Patient Check-In Process
If you have ever had to sit in a waiting room for a long period of time, you can testify to the difficulties of that process. With the less-than-ideal reality of waiting rooms, it is important for your staff to do everything they can to make the experience more tolerable, or perhaps even enjoyable.
Waiting room digital signage can keep visitors informed about their wait times, while also displaying any relevant information, updates, and reminders as necessary. Several studies have indicated that when patients are aware of how much longer they will likely have to wait, anxiety is reduced, and wait times feel shorter in general.
Keep Patients Engaged & Entertained
Customized signage can also help keep patients busy as they wait. Able to display a wide range of customized programming, digital signage is a great tool to use in this instance. From private networks to custom videos or presentations, waiting room entertainment can be tailored to match the needs and interests of your patients.
For example, relevant information for children and parents can be displayed in a pediatric wing, while content catering more to seniors can be utilized in assisted living or hospice care facilities. Regardless of where and what you decide to display, you can feel more confident in your team’s ability to keep patients occupied and happy as they wait to see a doctor or specialist.
Keep Family Members Educated & Well-Informed
Beyond helping to entertain us, digital signage can also help patient families.
By providing information about a patient’s needs or condition, non-patient visitors can stay in the loop on their family member’s health and can be better prepared for news, good or bad. This signage can also share useful information about your facility with family members, advising them on where they can find important resources, such as rest areas, cafeterias, or even support centers.
Improve Your Facility’s Overall Quality of Care
Improving the quality of your signage can also help to improve the quality of care you deliver every day.
Interactive digital signage can help your staff feel better equipped to create an amazing care experience. Consider replacing traditional memo boards in nursing stations, breakrooms, and other work areas to boost engagement, efficiency, and facilitate strengthened communication.
Creative healthcare signage can also work alongside your team to help patients focus on receiving that quality care by creating an atmosphere that helps them feel more relaxed and in the best possible mental and physical state. In short, proper signage tools make collaboration of work and health-related concerns much easier.
Improving Your Facility with Signage From Fleisher Products & Signs
For nearly 75 years, Fleisher Products & Signs has been producing top-quality custom signage with knowledge, service, and trust. If you’d like to learn more about how you can implement signage into your healthcare facility, or have a specific product you would like more information on, please don’t hesitate to contact our team directly at (858) 483-6770, or fill out our online contact form.
We look forward to assisting you in choosing, designing, and implementing the best healthcare signage for your specific needs.